Privacy Policy for Second Shift Adventures
Effective date: May 19, 2026
Second Shift Adventures respects your privacy. We collect only the information we need to respond to travel inquiries, provide travel planning services, manage bookings, improve this website, and keep in touch with people who choose to hear from us.
This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions or requests.
1. Who we are
Second Shift Adventures is a travel planning and advisory business based in Canada.
Travel planning and booking services may be provided in partnership with, or through, affiliated travel platforms, host agencies, suppliers, tour operators, cruise lines, hotels, insurance providers, and other travel partners as required to quote, plan, or book travel.
For privacy questions, you can contact:
Second Shift Adventures
Email: susan@secondshiftadventures.ca
Website: www.secondshiftadventures.ca
2. Information we collect
We may collect personal information when you:
submit a travel inquiry or contact form;
sign up for our email list;
request a quote or travel planning support;
book or inquire about a trip;
email, text, or otherwise communicate with us;
visit or interact with this website.
The information we collect may include:
name;
email address;
phone number;
travel preferences;
destination interests;
travel dates;
budget range;
number of travellers;
departure city;
accessibility or mobility considerations you choose to share;
passport, date of birth, legal name, and traveller details where required for booking;
payment or billing-related information where required by travel suppliers or booking platforms;
any other information you choose to provide as part of a travel inquiry or booking request.
We only ask for sensitive travel details when they are needed to properly quote, plan, or book travel.
3. Website analytics and cookies
This website is hosted by Squarespace.
Squarespace uses cookies and similar technologies to securely operate and serve this website. Some cookies are necessary and are always used because they allow Squarespace to provide the website safely and properly.
This website may also use analytics and performance cookies, depending on your cookie settings and whether you acknowledge or accept the cookie banner. Squarespace notes that site analytics may include information such as browser, network, device, IP address, pages visited, clicks, scrolling, searches, timestamps, and referring pages.
We use this information to understand website traffic, improve the site, and see what content visitors find useful. You can manage cookie preferences through your browser settings and, where available, through the website’s cookie banner.
4. How we use your information
We use personal information to:
respond to your questions or travel inquiries;
prepare travel quotes, proposals, and recommendations;
coordinate bookings and reservations;
communicate with you about your trip;
send confirmations, updates, and required travel information;
provide customer service before, during, and after travel;
send marketing emails only where permitted;
improve our website, services, offers, and content;
meet legal, tax, accounting, regulatory, supplier, or fraud-prevention requirements.
We do not sell your personal information.
5. Email list and marketing communications
If you sign up for our email list, we may send you trip ideas, travel inspiration, updates, offers, and Second Shift Adventures news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Canada’s anti-spam rules generally require commercial electronic messages to have consent, sender identification, and an unsubscribe mechanism.
6. When we share information
We may share personal information only when needed to provide services, complete bookings, operate the website, or meet legal requirements. This may include sharing information with:
travel suppliers;
hotels and resorts;
airlines;
cruise lines;
tour operators;
transfer providers;
travel insurance providers;
host agency or booking platforms;
payment processors;
website, email marketing, analytics, or technology service providers;
legal, regulatory, tax, or compliance advisors where required.
Travel suppliers and service providers may have their own privacy policies and data practices.
7. Travel bookings and supplier systems
When you proceed with a quote or booking, your information may need to be entered into supplier, host agency, reservation, payment, or travel management systems. This may include sharing required booking or traveller information with Fora Travel, applicable travel suppliers, booking platforms, and service providers as needed to quote, reserve, manage, or support travel.
Only the information required to quote, reserve, manage, or support your trip will be shared.
Because travel often involves suppliers outside Canada, your information may be processed or stored in other provinces, countries, or jurisdictions. Privacy rules in those places may differ from Canadian privacy laws.
8. How long we keep information
We keep personal information only as long as needed for the purposes described in this policy, including providing travel services, maintaining booking records, resolving issues, meeting legal or accounting obligations, and supporting future service requests.
When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably possible.
PIPEDA’s privacy principles include limiting use, disclosure, and retention of personal information to the purposes for which it was collected, unless otherwise permitted or required by law.
9. How we protect information
We take reasonable steps to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
That said, no website, email system, or online service can be guaranteed to be completely secure. Please avoid sending highly sensitive information by regular email unless requested and appropriate.
10. Accessing or correcting your information
You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate or incomplete.
We may need to verify your identity before responding to certain requests.
11. Withdrawing consent
You may withdraw consent for certain uses of your personal information, subject to legal, contractual, booking, or supplier requirements.
For example, if your information is needed to complete or manage a travel booking, withdrawing consent may affect our ability to provide services or support your trip.
12. Third-party links
This website may include links to third-party websites, travel suppliers, booking platforms, social media platforms, or partner websites.
We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or business practices.
The updated version will be posted on this page with a revised effective date.
14. Contact us
For privacy questions, access requests, corrections, or concerns, contact:
Second Shift Adventures
Email: susan@secondshiftadventures.ca
Website: www.secondshiftadventures.ca